Frequently Asked Questions
Q: If I need to contact a health or disability organisation where do I get contact information from?
A: By phoning the Disability Resource Service West Coast or by visiting our Links page for some National Organisations.
Local Phone Number: (03) 768 4600
Freephone: 0800 100 946
Q: I, (or a family member or friend) have/has been newly diagnosed with a health condition/disability. Where can I get information relating to this?
A: The Disability REsource Service can provide information but it may be more relevant to be reffered to a specific organisation relative to the condition/disability. Referral would only occur with the agreement of the person enquiring.
Q: I have a family member who needs a disability aid. Where do I go for this?
A: The Disability Information Service can provide pamphlets on aids and devices. We would refer to an Occupational Therapy Department if assessment was required to ensure the product being purchased would fully meet the clients needs and was the best/safest for them to use.
Q: Where can I get a wheelchairfor short term (daily) loan?
A:The Disability Resource Service has a wheelchair for loan, particularly for shopping etc. Booking is required as it is frequently utilised. Longer term to be discussed with Manager or Information officer.
The Warehouse (onsite only)
- Coast Wide O.T (Occupational Therapy) Greymouth, Buller, Reefton.
- Hokitika Health Centre.
Q: I need a mobility parking card. Where do I go?
A:Mobility parking is managed by NZCCS throughout New Zealand. You can ask at any CCS Disability Action office or the Disability Information Service for forms or current criteria for obtaining a parking card. GP assessment is required.
Q: I have a disability and no means of transport. How do I get taxi vouchers for people with disabilities or health related conditions?
A:The Total Mobility scheme is managed by the West Coast Regional Council. Your GP may have the required information. If not please phone our Service and we will provide this.
Q: I intend to travel to your region and am wheelchair mobile. Can you provide me with information on accessible accommodation, recreation etc?
A: Yes. If you contact us with specific enquiries we will research and provide the required information. Or you may wish to look at the Accommodation Page.
Q: Where can I buy hearing aid batteries?
A: The Disability Resource Service sell hearing aid batteries on behalf of the Hearing Association. If 'The Warehouse' is in your region batteries are available through them otherwise try your local Pharmacy or the Audiology Department at your local hospital.
This month's Newsletter
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We provide information on
- Aids & Devices
- Building Access & Design
- Community Organisations
- Support Groups